| For Managers |
For Front Office |
For Back Office |
| If you're in a management role, you'll love the real-time always-current reporting features. In a glance you can check the dollar value of active orders, see which RTSs are producing the highest margins, and tell which Referral sources need a follow up visit. Also, you'll get emails notifying you when someone is late getting their tasks done. |
For Customer Service Rep's and RTS's, client intake forms are designed to be highly efficient for both keyboard- and mouse-centric users. Order status is never more than a couple mouse-clicks away. Also, we have more than 100 vendor catalogs built right into the system. That includes the Order Forms and the Product Literature. |
For the back office staff Symphony Rehab has a complete purchase order generator and helps the A/R and Billing staff keep track of who owes what and how long it's been due. And to save them time, check out the sections about Document Management and Interface Modules, below. |
| Document Management |
Interface Modules |
Symphony Rehab generates almost every document you need to provide your clients with the equipment they need. See the list of Forms we create below. The built-in Document Imaging system collects and stores any documents that are signed or provided from outside sources. The scanned images are stored right with the client data so it's real easy to find. You can even store attachments such as word documents. You can also paste images copied from web sites such as maps and driving directions to a client's home. |
Our Billing Interface modules provide easy integration with almost any billing system. Whether you want data to flow from Symphony to your back-end or from your back-end to Symphony, you won't need to re-enter any data. We currently have WORKING interfaces with: Fastrack billing by Fastrack Healthcare Systems, Inc. Medact billing by Dynamic Energy Systems, Inc |
| Forms | Processes & Reports |
Other Features |
| Work Orders Patient Assessment & Evaluation Product Configuration Estimate Physician's Prescription Physician's Detailed Order Authorization Requests Purchase Orders (PO) Delivery Tickets |
Client Intake Order Tracking E-mail reminders Client Analysis Payor Analysis Vendor Analysis Referral Analysis Process Analysis Reimbursement Analysis |
Email & Calendar system Patient Information Management Document Imaging Office Automation Process Mgmt Paperless Office Billing Interface PDA Interface CRM Interface |